1. General Information

Libaas e Laila is a Pakistan-based women’s clothing brand offering modest and elegant apparel through our online store. These Terms apply to all visitors, customers, and users of our website.

2. Product Information

We make every effort to display product details and images as accurately as possible. However:

• Actual colors may slightly vary due to lighting and screen resolution.
• Minor variations in fabric or embroidery may occur as part of the natural production process.
• Such variations are not considered defects.

3. Pricing

All prices on our website are listed in Pakistani Rupees (PKR). Prices may change at any time without prior notice. The price charged will always be the one shown at checkout.

4. Orders & Confirmation

Once an order is placed, you will receive a confirmation. Orders cannot be cancelled or modified after confirmation. Libaas e Laila reserves the right to refuse or cancel any order due to availability issues or pricing errors.

5. Payment Methods

We currently accept Cash on Delivery (COD) and Bank Transfer. Customers are responsible for providing accurate payment details.

6. Shipping & Delivery

We ship across Pakistan only. Delivery timelines are typically 4–5 working days, though delays may occur due to unforeseen circumstances. Shipping charges are shown at checkout.

8. Damaged or Incorrect Items

If you receive a damaged or incorrect item, you must contact us within 24 hours of delivery with clear photos. Our team will review and assist accordingly.

9. Customer Responsibilities

Customers are responsible for providing correct shipping info and selecting the right size. Libaas e Laila is not liable for issues caused by incorrect information provided at checkout.

10. Intellectual Property

All content including Logo, images, and designs is the property of Libaas e Laila and may not be used without written permission.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. We respect your privacy and do not sell customer data.

12. Changes to Terms

Libaas e Laila reserves the right to update or modify these Terms & Conditions at any time.